Last updated: 24 September 2025
Legal business name: CHATURBOTS AI PRIVATE LIMITED
Company Identification Number (CIN): U74993GJ2018PTC100739
Business PAN (Permanent Account Number): AAHCC3917E
Registered business address:
B-71, Alpine Heights, Opp. Sakar-3, Income Tax Char Rasta,
Navrangpura, Ahmedabad – 380009, Gujarat, India
Service: Cloud-based software (SaaS) subscription for analytics/automation.
Fulfilment: Immediate online access after signup; services delivered digitally.
Email: support@createmcp.io
Domestic telephone (India): +91 83696 83781
Hours: Mon–Fri, 9:00–18:00 IST. We aim to respond within 1–2 business days.
If you have billing or account questions, please contact us before starting a card dispute—we can usually resolve issues quickly.
Trials: If a free trial is offered, billing starts when the trial ends unless you cancel beforehand.
Refunds (first charge): We offer a refund within 7 days of your first paid charge if the service has not been materially used (e.g., ≤ 1 project created or ≤ 100 API calls). Subsequent renewal periods are generally non-refundable.
Billing issues: For suspected billing errors or unauthorized charges, email support@createmcp.io within 15 days of the charge. Approved refunds are issued to the original payment method within 5–10 business days.
Upon cancellation or non-payment, accounts enter a grace period of 30 days for data export. After this, data may be deleted or archived per our retention schedules unless otherwise required by law.
Promotions are valid only for the stated period, non-transferable, may be limited to new customers, and cannot be combined with other offers unless explicitly stated. We may modify or cancel promotions at any time.
The service is not offered where prohibited by law or to sanctioned individuals or entities. Customers are responsible for compliance with local regulations.
Payments are processed securely by Stripe. We do not store full card details on our servers.
These terms are governed by the laws of India and the State of Gujarat. Courts at Ahmedabad, Gujarat shall have exclusive jurisdiction.
We collect account, payment, and usage data to provide and improve the service. We share data with essential providers (e.g., hosting, analytics, payments) under appropriate safeguards and DPAs. You may request access, correction, export, or deletion by emailing privacy@createmcp.io. Security practices include encryption in transit, restricted access, and regular backups.